BPO Jobs in Cognizant – Technical Support recruitment in CTS. Cognizant recruiting minimum 1 year of experienced BPO candidates in Pune. do you have experience as a tech support associate in past? This is the right job for your career. Let us see all details in this post about BPO jobs in Cognizant. Interested and eligible candidates can apply online through the below-mentioned link on our website @FresherAlerts.com
About Cognizant:
Table of Contents
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
BPO Jobs in Cognizant Details:
| Company Name | Cognizant Technologies service |
| Location | Pune |
| Qualification | Any Graduate |
| Salary | Best in Industry |
| Last Date | ASAP |
| Job Role | Technical Support Associate |
Roles and Responsibilities:
- Ability to understand customer issues and route to the appropriate team
- Ticket Creation/Categorization/Prioritization
- Incident resolution and recovery
- Ensure on meeting daily KPIs
- Receiving and making end-user calls
- Provide first level resolutions
- Ticket escalation to respective Support Group
Job Requirments:
- 1 to 3 years
- Minimum 1 year experience in an International BPO.
- Experience in Voice/Semi Voice process.
- Expertise in Technical Skills.
- Experience in International Calling
- Experience in Technical Support domain
- Experience in Salesforce, CRM
- Excellent Customer handling skills
How To Apply BPO Jobs in Cognizant ?
Interested and Eligible candidates can apply online through the below-mentioned link. Before going to apply online check all details above like skills and experience.
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